Practice Management

Marguerite Humphrey – Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Rasula Hurley – Office Manager

Accomplished and caring office manager who loves cooking for her family and flower arranging for her local church.

Reception

Jan Johal

Jan has a bubbly personality and a ‘can-do’ attitude! She enjoys music and keep fit classes.

Sylvia McLuckie

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Mrs Chris Janssen (f)

Chris joined the team in January 2020.

Ms Suzanne Baker (f)

A new team member, she enjoys helping patients and supporting the practice to delivery great care to all.